Privacy policy
SmartDemal is a farming app published by FalloulayeAI, in Conakry. This document says what data we collect, why, who sees it and how long we keep it. It describes what the software actually does.
Last updated :
What we collect
When you create an account: an email address, a password (stored one-way encrypted, never in plain text), and — if you provide them — a display name, a phone number, a region and a farm type.
As you use it: your parcels (boundaries, areas), your farming journal (sowing, fertilising, irrigation, treatments, harvests, soil tests), your financial and accounting records if you enter them, your marketplace listings, your forum messages and your exchanges with the AI agronomist.
Technically: a device identifier for offline sync, and app incidents (crashes, sync failures) so we can fix them.
Location, microphone, photos
LOCATION is used to map your parcels by walking their perimeter, and to place a price reading. It is only read when you start the action yourself. We never track your movements in the background.
The MICROPHONE is used to dictate a question to the agronomist. Speech recognition runs ON THE PHONE: the audio never leaves it, neither to our servers nor to anyone else’s. If the phone has no offline recognition, dictation is simply unavailable.
PHOTOS you attach (a diseased plant, a listing, a document) are uploaded to our storage and linked to your account. A photo published in a listing or on the forum is visible to other users — that is its purpose; the others stay private.
Why we process it
To deliver the service: show your parcels, compute a water requirement, offer advice, publish a listing, keep your books.
For account security: detect abusive sign-in attempts.
To improve the product: understand real failures. We do not use your data for advertising, and we do not sell it.
Who has access
YOU, first. Your parcels, journal, finances and accounts are private: the separation is enforced by the database itself, not only by the screen.
What you deliberately publish — a listing, a forum message, a review — is visible to other signed-in accounts. A seller’s contact details are only revealed after a connection is made.
OUR TEAM, only for what their role requires: moderation sees reports, technical support sees incidents. Every administrative action is logged.
A report is visible only to the person reporting and to the team. In a market where everyone knows each other, nobody would report a neighbour if the neighbour could read it.
Outside services
To provide certain information we query third-party services. They receive the request, never your identity: weather and rainfall history (Open-Meteo), satellite imagery (Copernicus, Digital Earth Africa), soil data (iSDA Africa), reference agronomic data (FAO), and a web search for current-affairs questions.
If you choose “Sign in with Google”, Google passes us your email address and name to create or find your account. You can also create an account with a plain email and password.
Alert SMS, if you enable them, go through a messaging operator that receives your number and the text of the alert.
Where and how long
Data is hosted in France, with Scaleway (Paris region). It is not transferred outside the European Union, except when one of the outside services above is queried.
Your offline copy stays on your phone, in an encrypted local database, for as long as the app is installed.
We keep your account data while the account is active. Technical incidents are kept for at most one year.
Your rights
You can view and correct your profile from the app at any time.
You can DELETE YOUR ACCOUNT YOURSELF from the app (Settings, Privacy section) or from the web workspace. Deletion is immediate: name, phone, email, region, parcels, farming journal, finances and accounts are erased. What you posted in the community stays online without your name — deleting your messages would tear holes in discussions others took part in.
Only one thing can delay it: an order being paid for. While money is held, the account must stay reachable to confirm receipt or be refunded.
You can also ask for a copy of your data or its correction by writing to us. We answer within thirty days.
For any request: support@smartdemal.com
Children
SmartDemal is meant for adults engaged in farming. We do not knowingly collect data about children under sixteen.
Changes
If we change this document substantially, we update the date below and flag it in the app. Continuing to use the service after a change means you accept it.