Delete your account
You can delete your SmartDemal account yourself, in seconds, from the app or from the web workspace. This page explains how, and exactly what deletion erases.
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From the phone
Open the app, go to Settings, then the Privacy section. Tap “Delete my account”.
You will be asked for your password and to type a confirmation word. It is immediate and final.
From a computer
Sign in at app.smartdemal.com, open “My account”, then “Delete my account” at the bottom. Same two confirmations.
What is erased
Your name, phone, email address, region and password.
Your parcels, farming journal (sowing, fertilising, irrigation, treatments, harvests, soil tests), financial and accounting records, and listings.
Your offline copy stays on your phone while the app is installed: uninstall it to erase that too.
What is kept, and why
Your community messages stay online, but WITHOUT your name. Deleting them would tear holes in discussions others took part in, and remove answers useful to everyone.
Completed transactions stay on record, without personal data, because marketplace accounting requires it.
One thing can stop you
If an order is being paid for, deletion is refused until it completes or is refunded: money is held, and a deleted account could neither confirm receipt nor be refunded.
Before you go
You can download everything we hold about your account, in one file: Settings, “Download my data” on the phone, or “My data” in the web workspace.
If you no longer have access to the app, write to support@smartdemal.com: we answer within thirty days.